Got a question?

FAQs

Product Information & Care Instructions

What are your beds made from?

Why recycled polyester?

Where are your beds made?

How do you print your covers?

How do I look after my Settle bed?

What can I do about microfibres?

What size is right for my dog?

My dog is too big for your beds, can you do a bigger size?

Are spare covers available?

Is the cover waterproof?

Can you provide a fabric sample?

How often do you bring out new cover designs?

Why do you only offer one shape of bed?

Does my bed come with a warranty?

Shipping & Returns

Where do you ship to?

How much does shipping cost?

When exactly will I receive my order?

How will my order arrive?

Can I cancel or change an order after I’ve placed it?

What’s your return policy?

Partner With Us

I’m a designer, how can I collaborate with you?

I’m an influencer, how can I collaborate with you?

Can I stock your products?

Klarna

Who is Klarna?

What are my payment options with Klarna?

Am I eligible for Klarna?

Will a credit search take place?

What do I need to provide when I make a purchase?

Is my payment information safe?

What happens if I cancel or return my order?

I still have questions regarding Klarna, how can I get in touch?